Mayank Saharan

Data science & business analytics · Hyderabad, India

Mayank Saharan

I work with data to find what does not fit the pattern. Today that means fraud and risk analysis at Amazon. Before that, it meant rivers, signals and robots.

saharanmayank6@gmail.com GitHub

Experience

Fraud & Risk Analyst, Concession Abuse Prevention

Amazon · Hyderabad · Feb 2026 – present

  • Investigate behavioral patterns and outliers that point to policy abuse, using Advanced Excel and internal tools.
  • Apply classification logic from data science to live fraud detection work.
  • Work across teams in Quip and Slack to improve data-driven decision workflows.
  • Cut personal Average Handle Time by 23% in the move from training to live production.

Customer Experience Analyst

Sitel India · Hyderabad · Dec 2025 – Feb 2026

  • Analyzed AHT, CSAT and FCR to improve service efficiency and found workflow gaps in customer interactions.
  • Ranked top performer in the training batch with a 93.8% final assessment score.

Intern, early team member

Marketing House (M&M) · Madhapur · Aug – Oct 2025

  • Reworked client funneling workflows to improve lead conversion.
  • Tracked campaign KPIs and operational metrics in Advanced Excel and Google Workspace.

Projects & research

Recession Flow Dynamics in Karst Basins under Anthropogenic Influences

Co-author · 9th International Electronic Conference on Water Sciences

Published research on how flow recedes in karst basins and how human activity changes it.

EMG-Based Prosthetic Arm

In development · Python, SVM

A machine learning system that reads electromyography signals to predict motor intent in real time.

Mississippi River Basin Pollution Analysis

QGIS · Spatial analysis

Spatial analysis of how pollution from multiple points affects the water system.

Skills

Languages
Python (NumPy, pandas, matplotlib, scikit-learn), Java, SQL
Tools
QGIS, Advanced Excel, Google Workspace
Concepts
Machine learning (SVM), data structures, algorithms (A*, BFS)
Domains
Data science, hydrological modelling, spatial analysis

Education

B.Sc. Data Science & Business Analytics

Golden Gate University, San Francisco · 2024 – 2025 · GPA 3.7 / 4.0

Class XII (CBSE), PCM + CS

Kendriya Vidyalaya Hanumangarh · 2024 · 72%

Class X

Little Flower Convent School · 2022 · 80%

Beyond work

National level rifle shooter. Built a maze-solving robot using A* and BFS.